Returns & Exchanges

At Sea Level, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't quite right, we offer easy returns and exchanges within 30 days of delivery for all unworn items with original tags attached.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Affix the Shipping Label

  Download and print your prepaid return shipping label from the portal and attach it firmly to the outside of your package.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.